Retha Lewis our Director and previous fni as well as overseeing over 400 fni’s and still believing in the “old fashion” way of fni having to go back to basic and becoming dealmakers.

• Steps to Take to Become Fully Qualified
• Trades of Brilliant Business Manager & Role Within the Dealership
• Handover Process and Teamwork
• The grey areas, protecting your dealer & ethics as business manager
• What is important when completing an application form
• Understanding Equity, Affordability and Stability (bank score cards)
• Validation Process
• How to read podiums approved and declined
• Fraud training
• Selling Techniques (various)
• Overcoming Objective
• When to Introduce Different Package Selling via email
• How to quote client different repayments periods incl R/V and how to “sell”R/V
• Difference between fixed and linked rate
• What is ITC credit score
• Compliancy: ROA,LOA, FIC, DUE DILIGENCE,TFS,TCF &POPIA
• Split invoice how it works
• Personal development: power of the mind, Linguistics’ to use, goal setting