CPA Specialist for Motor Industry
Consumer Protection Act Specialist
In todays complexed world ,of consumerism it has become even more important to understand and navigate your way through the ACT ,clarity and understanding is extremely important especilay dealing with the rights and options for all the parties concerned , how you communicate and course of action you take could prejudice your rights,
So we specialise in this field, offering a number of professional interventions especially mechanical and technical issues as I am a fully qualified mechanical technician with over 40 years’ experience , we also initial contact with the effected parties as well as ombudsman’s negotiations , our objective is to resolve and limit cost to all parties concerned.
Contact us today for more information on how we can offer cost effective solutions to your possible and active CPA claims.
JV With VAPSSA/GRSA
- We have over 80+ vaps products to offer.
- All products form part of the overall profit share.
- The following is just a few of our vaps products: extended warranties, motorcycle warranties, tyre and rim warranties, Body line Warranties and much more.
- Depending on amount of business it can be up to 80% profit share.
Training & Setting Up Selling FNI Call Centre's
- We at FNI Solutions have been involved with a large group for the last 4yrs in a revolutionary way of doing business.
- We believe that the way forward is one person that sell’s vehicle and performing the task of the FNI.
- This leads to the client having an amazing experience as he/she only having to deal with one person.
- The current F&I will act as compliancy / KI in the dealership.
- This process has assisted in the increase of sales on the dealership floor by ten fold.
Assisting dealerships obtain their dealer code
- This process is quite overwhelming hence having a company that has at least 35yrs experience in this field to hold your hand and guide you.
- We also have connection with all the banks that will give your application credibility.
- We take care of all your fni needs on your application form as we will issue the necessary documents.
- We offer to put your fni under supervision and train them properly.
- We will assist you in not just obtaining your dealer codes but also help you increase your back end.
Virtual F&I Services
F&I Services provide dealerships with the option of outsourcing their F&I requirements. Virtual F&I Services involve the online processing of a transaction, through the F&I network. By making use of Virtual F&I Services, dealers simplify the financing and insurance component of the deal, resulting a more efficient sales process.
- We offer small to medium size dealership’s a far more cost effective FNI solution via our Virtual FNI services.
- We are excellent at deal making in other words we work deals with merit into approval.
- We excel in selling Vaps and are currently achieving up to 3ppd.
- This offering is extremally cost effective as the dealership only pays on concluded paid out deals.
- We take all the compliancy headache away from the owner of the business, so they can focus on what they do best, sell vehicle’s.
Training
Retha Lewis our Director and previous FNI as well as overseeing over 400 FNI’s and still believing in the “old fashion” way of FNI having to go back to basic and becoming dealmakers.
- Steps to Take to Become Fully Qualified
- Trades of Brilliant Business Manager & Role Within the Dealership
- Handover Process and Teamwork
- The grey areas, protecting your dealer & ethics as business manager
- What is important when completing an application form
- Understanding Equity, Affordability and Stability (bank score cards)
- Validation Process
- How to read podiums approved and declined
- Fraud training
- Selling Techniques (various)
- Overcoming Objectives When to Introduce Different Package Selling via email
- How to quote client different repayments periods incl R/V and how to “sell”R/V
- Difference between fixed and linked rate
- What is ITC credit score
- Compliancy: ROA,LOA, FIC, DUE DILIGENCE,TFS,TCF &POPIA
- Split invoice how it works
- Personal development: power of the mind, Linguistics' to use, goal setting
Compliancy and FSP
- We have our own FSP and therefore can offer with the above service all your F&I compliancy.
- Training and audits
- We are able to assist and develop junior or training FNI’s under supervision and offer practical on the job training and advice.
- F&I’s on our FSP are monitored by us, making sure that compliancy is continually audited, this frees up the dealership.
- Our Compliancy officers are Moonstone.
- This service can be offered: FREE OF CHARGE with conditions to be discussed with our staff
Overseeing F&I Services
- Our owners and regional staff members have years of experience in managing F&I’s to produce the best back end and optimise performance and productivity.
- Our Director Retha Lewis has personally overseen close to 300+ F&I’s
- Retha Lewis is also a qualified Business Coach, she can assist with coaching, goal setting and look at individuals belief systems (not religious) that may be holding back your fni in reaching her/his full potential.
- Our point of deafferentation is we are not an admin company ticking boxes, our focus is Performance.
Dealer Management Solutions
F&I Solutions have been developed to assist dealer Business Managers with improving operational efficiency and improving performance through tailor-made training.
A dedicated Key Individual (KI) account manager to oversee all Finance and Insurance activities
Improved deal-approval rates. Through in-depth training that is focuses on increased efficiency resulting in reduced errors
A dedicated KI Account Manager to assist Business Managers with overseeing compliance through productivity activities
Handover and compliancy policy staff training
Quarterly, monthly or weekly F&I reviews and reports to management
A Regional Business Manager who works hand-in-hand with dealership Business Managers, ensuring targets are achieved and dealership revenues are maximised in alignment with the TCF principle
Get a Quote Today
One rewarding relationship we will happily celebrate